Question 1

Are you regulated?

Accepted Answer

Yes. Barnoq Immigration Solutions is regulated by the Office of the Immigration Services Commissioner (OISC). That means our advisors are authorised by law to give UK immigration advice, our work is subject to formal complaints processes, and clients are protected. Our OISC regis

Question 2

How much does a consultation cost?

Accepted Answer

Initial consultations are free — usually 15-30 minutes either on the phone, via WhatsApp, or in person at our Croydon office. We use this time to understand your situation and give you an honest view of your options. If you decide to instruct us for a full case, we charge a fixed

Question 3

What languages do you work in?

Accepted Answer

Our team works primarily in English, with team members across our Croydon and Kumasi offices who can also assist in Twi, Akan, and other West African languages. If English isn't your first language, just let us know when you book — we'll match you with the right team member.

Question 4

How long does a visa application take?

Accepted Answer

Processing times vary by visa category and where you're applying from. As a rough guide:  We always check the current published times before quoting a timeline — they shift, sometimes substantially.

Question 5

Can you help with refused applications?

Accepted Answer

Yes. Refused applications are a significant part of our work. We assess your refusal letter, identify the grounds, and recommend whether to challenge via Administrative Review or appeal, submit a fresh application with stronger evidence, or look at an alternative route. Time is c

Question 6

What documents do I need to start?

Accepted Answer

For an initial consultation, you don't need anything. We'll explain what we need based on your situation. For most visa applications you can expect to need: passport, biometric residence permit (if you've been in the UK), proof of address, financial documents, and any documents s

Question 7

How long does a sponsor licence application take?

Accepted Answer

Standard processing is up to 8 weeks. A priority service is available for an additional fee, with a 10 working day target. UKVI may also conduct a pre-licence compliance visit to your premises — this can extend the timeline if the case worker has questions. From a planning point

Question 8

Is the student placement service really free?

Accepted Answer

Yes. As a British Council registered education agent and ICEF certified agency, we are paid by the universities and colleges we work with — not by students. There is no fee to the student for placement, course advice, or application management. Student visa applications and pre-d

Question 9

Which countries can you place students in?

Accepted Answer

We place students into accredited institutions in the United Kingdom, Canada, the United States, Ireland, Europe, Australia, New Zealand, and the United Arab Emirates. Our strongest depth is the UK — we work directly with Russell Group universities, London institutions, business

Question 10

How and when do I pay?

Accepted Answer

We bill in stages so you only pay as we deliver work. A typical visa case has an initial fee on instruction (usually 50% of the agreed total), with the balance due before submission. For sponsor licence retainers, fees are monthly. All fees are agreed in writing before any work b

Honest Answers

General

Visas

Sponsor Licence

Students

Fees & Payments